Privacy Policy

At Tap Telehealth, your privacy is of utmost importance. This Privacy Policy outlines how we collect, use, share, and protect your personal information. By using our telehealth services, you consent to the practices described below.

1. Information We Collect

To provide quality healthcare services, we may collect the following information:

Personal Information: Name, age, gender, email, phone number, address (latitude and longitude).

Health Information: Past, present, and future medical history.

Technical Information:
- Communication data during interactions with us.

- Public IP logs from our web servers (timestamp, public IP, web path).

- Data collected via our debugging tool (Sentry).

2. How We Use Your Information

We use your data solely for healthcare-related and technical purposes, such as:

Identifying healthcare providers who meet your needs and are certified in your state.
Supporting treatment activities, including specialist referrals and prescription services.
Improving our platform and identifying areas for future development.
Reporting anonymized, aggregated data to governmental institutions as required.

3. Sharing Your Information

We share your information only when necessary, including:

With Your Authorization: Other healthcare providers and household members, upon your explicit consent.
With Partners: Business and technical partners for data storage and analysis.
As Required by Law: To comply with legal and regulatory requirements.

4. Protecting Your Information

We follow industry best practices to safeguard your data:

Encryption: Data is encrypted during transmission and storage to ensure confidentiality.
Access Controls: Only authorized personnel can access your information, using strict authentication measures.
Auditing: We maintain technology to track who has accessed any database or storage component.

5. Cookies and Tracking

We do not use cookies or other tracking technologies on our website or app. However, we store some data in your device’s local storage to ensure proper app functionality. This data is not used for tracking purposes.

6. Your Rights

As outlined in our Notice of Privacy Practices:

You can access, correct, or delete your medical records.
You may request confidential communication methods or limit data sharing.
You have the right to file a complaint if you believe your privacy rights have been violated.
For detailed rights and procedures, refer to pages 1 and 2 of our Notice of Privacy Practices (ENPP).

7. International and State Compliance

Tap Telehealth operates in multiple states. We adhere to all applicable local and federal data protection laws, ensuring:

Data encryption during transit and at rest.
Compliance with state and federal privacy regulations.

8. Contact Us

For any questions or concerns regarding your privacy or this policy, contact us at:

Address: 5956 Sherry Lane 20th Floor, Dallas, TX 75225

Email: info@mdhealthpathways.com

Website: www.mdhealthpathways.com.

Thank you for trusting Tap Telehealth with your care. We are committed to protecting your privacy and delivering exceptional healthcare services.